Troubleshooting

I can see cameras, but no video

Troubleshooting: Video feed not coming into ViewCommander Click here to watch a Video Tutorial on Troubleshooting a Camera Connection Loss If you do NOT see you LIVE video follow the troubleshooting tips below:   In the Video Source Setup click on the “connect to web interface” button. If a browser opens but cannot connect to the …

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Restoring ViewCommander Settings

Restoring ViewCommander settings ViewCommander keeps backup configuration files that you can restore. Here is how to restore cameras, users, system settings and sensors. Click HERE for a Video Tutorial.  Close ALL instances of ViewCommander Uninstall VC as a Services using the VCUtility Close ViewCommander, if open, in Windows Locate the backup files C:programdataViewCommanderConfigbackup There are …

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