Focusing on law enforcement, we make our VMS and other products easy to use and manage, while providing you with the best technical support.

ViewCommander does not have a required annual fee and licenses never expire. We release a new version at the beginning of every year. Although the upgrade is not required we recommend upgrading to receive continued technical support, addition of new camera models, and new features. Also the closer you are to the most recent version, the more of a discount you receive.

Example: Customers on version 13 upgrading to our current version 14, are receiving an 80% discount.

Each active camera you have in ViewCommander requires a camera license. The licenses are not attached to the cameras so they can be easily moved from one camera to another if needed.

Example: You have camera1 up for a month. After a month you no longer need camera1 on but you now need camera2 on. You simply uncheck “activate” camera1 and check the box for camera2. If you want to view both cameras at the same time you would need 2 camera licenses.

Pricing: Each additional license pricing can be found here. These licenses are a one time purchase and each year, for upgrades, are included in the discounts.

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ProPlus base system (includes 1 camera license): $600 each additional license is $150

ProAdvanced base system (includes 1 camera license): $700 each additional license is $175

We typically recommend ProAdvanced for larger systems

No. ViewCommander allows you to connect to any camera that is in our supported list. If a camera fails or is replaced, simply add the new camera information into ViewCommander. You DO NOT need to register the camera’s MAC address or serial number with us.

Yes, as long as they are within the same major version. For example, if you purchased Version 12, you can install up 12.xx updates at no charge. Version 13 would be an option/paid upgrade at a reduced price. Currently we are offering a 80% discount from the equivalent Version 13 price to upgrade from Version 12.