Focusing on law enforcement, we make our VMS and other products easy to use and manage, while providing you with the best technical support.

Licenses do not expire, but to receive continued technical support, new features and updates, please budget 20% of the total system cost yearly to stay current.

Each active camera you have in ViewCommander requires a camera license. The licenses are not attached to the cameras so they can be easily moved from one camera to another if needed.

Example: You have camera1 up for a month. After a month you no longer need camera1 on but you now need camera2 on. You simply uncheck “activate” camera1 and check the box for camera2. If you want to view both cameras at the same time you would need 2 camera licenses.

Pricing: Each additional license pricing can be found here. These licenses are a one time purchase and each year, for upgrades, are included in the discounts.

No. ViewCommander allows you to connect to any camera that is in our supported list. If a camera fails or is replaced, simply add the new camera information into ViewCommander. You DO NOT need to register the camera’s MAC address or serial number with us.

Yes, as long as they are within the same major version. For example, if you purchased Version 15, you can install up 15.xx updates at no charge. Version 16 would be an option/paid upgrade at a reduced price.