Adding a Camera on the Web

To add a camera click on the blue icon either in “LIVE” or “Settings”. 

Select Make and Model

Camera Model is the model of the camera or video encoder you will be adding.

Video Stream Selection

Lower resolutions will use less bandwidth and disk space, but will result in images with less detail.  Higher resolutions will allow for more detail in the image, but will use more bandwidth, use more diskspace, and may reduce the video frame rate if bandwidth is constrained.

If you notice that the video in ViewCommander appears pixelated, it is the result of a lower resolution being stretched to fit the ViewCommander screen. You may want to increase the resolution if you desire.

There are two supported video protocols: MJPEG and H.264.

MJPEG allows for reliable and consistent video but may use more bandwidth.

H.264 compresses video more efficiently, but may not be the best choice where the bandwidth can vary widely – such as some cellular connections. We generally recommend using TCP connections with H.264.

If unsure which video protocol to use, we recommend starting with MJPEG.

This is a number assigned by ViewCommander. It is used by the system for functions including storage and web access. This value cannot be changed.

NOTE: Not all cameras will have the same options as above. The options depend on your camera’s capabilities. If an item is grayed out, it means this value cannot be set from ViewCommander. However, you may be able to log into the camera directly and change these settings.

Connection Details

This Easy Reference Name option allows you to name your camera to a name that describes the camera. For example: parking lot, outside, street cam, etc.

This is not required but if you would like to display the camera name in the “Display Settings” on the application this is the name that would appear. 

This is the network address the system will use to connect to the camera. You can also enter a hostname, as well as a dynamic hostname if you set up your camera to use a DDNS, or Dynamic DNS address.

This is the same username and password that you use to log into the camera directly with a web browser.

Video port and control port are typically the same port numbers, the default port number set on most cameras is usually 80. However you may have changed this if your camera is on a remote connection behind a router or firewall.  If you are using RTSP, for example, you will need to change the video port to the camera’s RTSP port, usually port 554 by default. 

If your camera allows it, you can check off “HTTPS/SSL”. This will create an encrypted video stream between the camera and ViewCommander.

Save Camera

Additional Notes

  • Some video cameras and video encoders allow you to adjust additional settings through the device’s web-based interface. Refer to your device manual on how to adjust these settings.

NOTE: If you are NOT able to connect your camera to ViewCommander please see our Troubleshooting tips on adding a camera by clicking HERE